We offer a 30 day refund on all our extensions.
Refunds will be provided in the following cases:
- An extension does not work as promised / described on our website or extension documentation.
- An extension does not work as expected and this has been verified by our technical support team.
A refund is not provided when:
- An extension works as promised
- If it has been more than 30 days from your purchase date
- If you are not able to provide access to our support team to invesigate and fix the issue on your website (environment)
Installation and customization services are non-refundable.
Prior to refund you must destroy all copies of the software on your servers and in any place and notify us by email.