Customer Support

All our extensions come with:

  • 6 months of free support included
  • 1 year of free upgrades (contact us if you need the latest module version)

Extensions purchased for Enterprise edition includes lifetime support.

Support is provided by email from Monday to Friday (07:00 - 15:00 GMT), the usual response time is within 1-2 business days.

Support does not include installation and customization services.

 

Please, don't forget to include license code (can be found on the order view page in the user account) or order number.

To contact our support team, please use this email address: support email or submit your request here https://magery-themes.freshdesk.com/